Open letter to iTunes

Me and iTunes, we don't always get along. It's not very often that I buy music, but I do subscribe to a podcast for the midgets.


Quick shoutout to Night Light Stories! If you have your own midgets, go check out their stories!


When I hear there's a new story, I get all kinds of excited. A new story grants me at least 15 minutes of quiet in the car.

I launch iTunes, hook up my pretty pink iPod, and download the new story. It's a quick 20 second process, but then I have to sync my iPod. Here is where the problems start.

One of 2 things always happens. Either the new story isn't added to my iPod, or it is, but all the other stories are deleted. If the latter happens, then I have to resync all the stories, which takes no less than 3 tries. Every time.

For my birthday last month, the in-laws got me a gift card for iTunes. I was looking forward to listening to some old school Madonna, but I was not looking forward to the process of getting her from my library onto my iPod.

So....


Dear iTunes,

Fuck you, ok. Fuck. You. I should have known that this would not be easy when you decided to go as slow as molasses in the dead of winter. After a 30 minutes search, I finally find my songs of choice and began to make my purchases. After Vogue, you thanked me (how polite), but then asked if I wanted to Ping my friends. First off, what the hell is that? Second, no. I clicked your little box asking to not ask me that after every purchase.

Why did you feel the need to ask if I wanted to Ping my friends after Like a Prayer? And Material Girl? And This Used to be My Playground? I said no. You want Ping, I'll show you some ping. Right upside you head!

After another 15 minutes, my 8 songs are purchased and sitting happily in my library. Time to sync. *cringe*

The simple thing would have been to check the little box next to my songs and click on sync. I guess since the latest updates, that's not an option anymore? I clicked sync and thought I was doing everything right. I double check my iPod and there is no Madonna on there. What the hell?!?

5 tries later and voila! Madonna! Unfortunately in this process, a previous purchased album was no longer on my iPod. The next 30 minutes were spent trying to get that album back on my iPod. I tried to authorize my computer about as many times as I entered my password. How many times that was, I'm not sure. But it was a lot. I finally had to give up so I could go do the mom thing.

After dinner I spent another hour authorizing, entering my password, yelling, and crying. I purchased this album. Why can't I listen to it, you bastards?

Please fix this problem. I really don't want to go through this again when I want to spend the rest of my gift card.

Sincerely,
Me


ps. I would like to retract this letter because it turns out the problem all lays upon the husband. Had I known all I had to do was use his password, I wouldn't have spent 2 hours pulling my hair out. Damn him!